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    XAdrivemapping.exe Produces An Access Violation Error (intermittent)
    • 07 Jun 2022
    • 1 Minute to read
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    XAdrivemapping.exe Produces An Access Violation Error (intermittent)

    • Updated on 07 Jun 2022
    • 1 Minute to read
    • Contributors
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    • PDF
    Article summary

    XAdrivemapping.exe Produces an Access Violation Error (Intermittent)

    PROBLEM BEHAVIOR

    Occasionally xaDriveMapping.exe produces an access violation error message:

    AFFECTS

    All versions of XA Client 4.12 running in Locking Kiosk Mode and lower.

    ROOT CAUSE 

    The original xaDriveMapping.exe is not handling a race condition in the thread responsible for making a call to map a drive. The xaDriveMapping.exe was not ready for the call. 

    RESOLUTION

    Upgrade to version 4.13 of the ExactAccess Client.

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