# Healthcare

> Knowledge base documentation for Healthcare.

## v1

- [Version 4.3](https://healthcare.rapididentity.com/docs/epic-auth-plugin-release-notes-43x.md): Authentication plugin for Epic Hyperdrive, versions 4.1.5.Release includes bug fixes and the ability to run the Client Registration Tool using command line parameters.
- [Version 4.2](https://healthcare.rapididentity.com/docs/epic-auth-plugin-release-notes-42x.md): Authentication plugin for Epic Hyperdrive, versions 4.1.5.Release includes bug fixes and the ability to run the Client Registration Tool using command line parameters.
- [Version 4.1](https://healthcare.rapididentity.com/docs/epic-auth-plugin-release-notes-41x.md): Authentication plugin for Epic Hyperdrive, versions 4.1.5.Release includes bug fixes and the ability to run the Client Registration Tool using command line parameters.
- [Version 4.0](https://healthcare.rapididentity.com/docs/epic-auth-plugin-release-notes-40x.md)
- [Introduction to EpicAuth for Hyperdrive](https://healthcare.rapididentity.com/docs/epic-hyperdrive-400.md): The following workflows will be supported in this release: Single sign-on to Epic, login, logout, secure, user switching, and Epic shutdown syncing with XA configuration.
- [Configure Hyperdrive to Integrate with Identity Automation](https://healthcare.rapididentity.com/docs/epic-configuration.md): Configuration and Installation article for Identity Automation's EPIC Hyperdrive environment, including devices.
- [MSI Properties and Registry Settings](https://healthcare.rapididentity.com/docs/msi-properties-and-registry-settings-1.md): MSI Properties and Registry Settings for Citrix and Local Environments for Identity Automation's EPIC Hyperdrive.
- [Automated Deployment Considerations](https://healthcare.rapididentity.com/docs/automated-deployment-considerations.md)
- [Installation](https://healthcare.rapididentity.com/docs/installation.md): These are the installation instructions for the Epic Authentication Plugin, the login device for Epic's Hyperspace application.
- [Configuration](https://healthcare.rapididentity.com/docs/configuration.md): Once the Epic Authentication Plug-in has been installed, these settings will help you configure it for ExactAccess Epic Hyperspace.
- [MSI Properties and Registry Settings](https://healthcare.rapididentity.com/docs/msi-properties-and-registry-settings.md): This article lists the different Citrix and Local Environment MSI properties that can be modified to meet the organization's needs.
- [High-Level Product Description and Features](https://healthcare.rapididentity.com/docs/epcs-high-level-product-description-and-features.md)
- [Solution Architecture](https://healthcare.rapididentity.com/docs/epcs-solution-architecture.md): This article describes the solution architecture of the HealthCast EPCS solution by Identity Automation.
- [System and Software Requirements](https://healthcare.rapididentity.com/docs/epcs-system-and-software-requirements.md)
- [EPCS 3.0.3](https://healthcare.rapididentity.com/docs/epcs-303.md)
- [EPCS 3.0.2](https://healthcare.rapididentity.com/docs/epcs-302.md)
- [EPCS 3.0.1](https://healthcare.rapididentity.com/docs/epcs-301.md)
- [EPCS 3.0.0](https://healthcare.rapididentity.com/docs/epcs-300.md)
- [HealthCast EPCS Server Installation and Configuration](https://healthcare.rapididentity.com/docs/healthcast-epcs-server-installation-and-configuration.md): How to install and configure your HealthCast EPCS Server Installation and Configuration.
- [HealthCast EPCS SAML certificate conversion and deployment](https://healthcare.rapididentity.com/docs/ia-hyperdrive-private-key-distribution-1.md)
- [HealthCast EPCS Install on Citrix](https://healthcare.rapididentity.com/docs/healthcast-epcs-install-on-citrix.md): How to install Identity Automation's EPCS solution on Citrix-based systems.
- [HealthCast EPCS Install on Enrollment Workstation](https://healthcare.rapididentity.com/docs/healthcast-epcs-install-on-enrollment-workstation.md)
- [Upgrading from Prior Versions](https://healthcare.rapididentity.com/docs/upgrade-from-prior-versions.md)
- [Server Configuration for EPCS](https://healthcare.rapididentity.com/docs/server-configuration-for-epcs.md)
- [Creating Reports for SSO Audit Monitor](https://healthcare.rapididentity.com/docs/obtaining-records-and-reports-1.md)
- [Obtaining Records and Reports](https://healthcare.rapididentity.com/docs/obtaining-records-and-reports.md)
- [Add Users to the RapidIdentity MFA Server](https://healthcare.rapididentity.com/docs/add-users-to-the-rapididentity-mfa-server.md)
- [Enrolling Users for PingMe Service](https://healthcare.rapididentity.com/docs/enrolling-users-for-pingme-service.md)
- [Enrolling Users with Fingerprint Biometrics](https://healthcare.rapididentity.com/docs/enrolling-users-with-fingerprint-biometrics.md)
- [Institutional Enrollment](https://healthcare.rapididentity.com/docs/institutional-enrollment.md)
- [Enable EPCS Plugin Logging](https://healthcare.rapididentity.com/docs/enable-epcs-plugin-logging.md)
- [XA Server Release Notes](https://healthcare.rapididentity.com/docs/xa-server-4144-release-notes.md)
- [System & Software Requirements](https://healthcare.rapididentity.com/docs/system-software-requirements.md)
- [XA Client Release Notes](https://healthcare.rapididentity.com/docs/xa-client-4143-release-notes.md)
- [System & Software Requirements](https://healthcare.rapididentity.com/docs/xa-client-4143-system-requirements.md)
- [XA Client Release Notes](https://healthcare.rapididentity.com/docs/xa-client-4141-release-notes.md)
- [4.14.1 Installation Requirements](https://healthcare.rapididentity.com/docs/xa-client-4141-install-requirements.md)
- [Release Notes](https://healthcare.rapididentity.com/docs/xa-4140-release-notes.md)
- [4.14.0 Client Installation Requirements](https://healthcare.rapididentity.com/docs/xa-client-4140-installation-requirements.md)
- [4.12 Release Notes](https://healthcare.rapididentity.com/docs/xa-412-release-notes.md)
- [4.11 Release Notes](https://healthcare.rapididentity.com/docs/xa-411-release-notes.md)
- [SnapApp Extension 2024.2.0.0 Release](https://healthcare.rapididentity.com/docs/snapapp-extension-2024200-release.md)
- [SnapApp Extension 2020.0.0.6 Release](https://healthcare.rapididentity.com/docs/snapapp-extension-2020006-release.md): Release notes for the 2020.0.0.6 version of Identity Automation SnapApp Browser Extension which enables browser SSO with Healthcare Applications
- [XA Server Overview](https://healthcare.rapididentity.com/docs/xa-server-overview.md)
- [Start Here](https://healthcare.rapididentity.com/docs/xa-server-installation-guide.md)
- [Configure Directory Service](https://healthcare.rapididentity.com/docs/configure-directory-service.md)
- [Manual Configuration](https://healthcare.rapididentity.com/docs/manual-configuration-1.md)
- [Example Output](https://healthcare.rapididentity.com/docs/example-output.md)
- [Domain Controller Round Robin](https://healthcare.rapididentity.com/docs/domain-controller-round-robin.md)
- [Domain Controller Settings](https://healthcare.rapididentity.com/docs/domain-controller-settings.md)
- [Administrative Role](https://healthcare.rapididentity.com/docs/administrative-role.md)
- [Cache Memory](https://healthcare.rapididentity.com/docs/cache-memory.md)
- [ProxCard Server](https://healthcare.rapididentity.com/docs/proxcard-server.md)
- [Local Record Count](https://healthcare.rapididentity.com/docs/local-record-count.md)
- [E-Mail Configuration](https://healthcare.rapididentity.com/docs/e-mail-configuration.md)
- [Remote Authentication Server](https://healthcare.rapididentity.com/docs/remote-authentication-server.md)
- [Testing your Installation](https://healthcare.rapididentity.com/docs/testing-your-installation.md)
- [Overview](https://healthcare.rapididentity.com/docs/overview.md)
- [System and Software Requirements](https://healthcare.rapididentity.com/docs/xa-server-system-and-software-requirements.md)
- [Installation](https://healthcare.rapididentity.com/docs/xa-server-installation-proxauth.md)
- [auditSERVER](https://healthcare.rapididentity.com/docs/auditserver-1.md)
- [E-mail Configuration](https://healthcare.rapididentity.com/docs/e-mail-configuration-1.md): E-mail notifications
- [HCI Deploy](https://healthcare.rapididentity.com/docs/hci-deploy.md)
- [Prox Card Server Configuration](https://healthcare.rapididentity.com/docs/prox-card-server.md)
- [Remote Authentication](https://healthcare.rapididentity.com/docs/xa-configure-remote-authentication.md)
- [Server Availability Monitor](https://healthcare.rapididentity.com/docs/server-availability-monitor.md)
- [SSO Server](https://healthcare.rapididentity.com/docs/sso-server.md)
- [Using a Google App Password for Google SMTP](https://healthcare.rapididentity.com/docs/using-a-google-app-password-for-google-smtp.md): Instructions for creating a Google App Password for use with the Google SMTP server for sending email from ExactAccess
- [Migrate 4.13 to 4.14](https://healthcare.rapididentity.com/docs/migrate-413-to-414.md)
- [Migrate 4.12 to 4.13](https://healthcare.rapididentity.com/docs/migrate-412-to-413.md)
- [Migrate 4.11 to 4.12](https://healthcare.rapididentity.com/docs/migrate-411-to-412.md)
- [Database Key Backup and Import](https://healthcare.rapididentity.com/docs/database-key-backup-and-import.md)
- [Audit Monitor Installation](https://healthcare.rapididentity.com/docs/xa-installation-audit-monitor.md): Installation Check to see that ALL pre-requisites have been installed. The supported versions of Exact Access are 4.13.5, 4.14.0, and 4.15.1.
- [Audit Monitor v1.0 - Any Report that Includes "In Month X" does not go Higher than 2020](https://healthcare.rapididentity.com/docs/audit-monitor-v10-any-report-that-includes-in-month-x-does-not-go-higher-than-2020.md): When using certain reports, the Audit Monitor v1.0 does not allow a year higher than 2020 to be selected.
- [Audit Monitor Service Fails to Start](https://healthcare.rapididentity.com/docs/audit-monitor-service-fails-to-start.md): This is a troubleshooting article that describes how to fix an issue when the Audit Monitor Service fails to start.
- [XA Administrator](https://healthcare.rapididentity.com/docs/xa-admin-tool.md)
- [Help Desk Tool](https://healthcare.rapididentity.com/docs/xa-admin-help-desk-tool.md): The XA Help Desk application is intended for use by help desk personnel.
- [Database Backup and Recovery Planning](https://healthcare.rapididentity.com/docs/database-backup-and-recovery-planning.md)
- [HCI ExactAccess Server Availability Monitor Service](https://healthcare.rapididentity.com/docs/hci-exactaccess-server-availability-monitor-service.md)
- [Server Status Monitoring Tool](https://healthcare.rapididentity.com/docs/server-status-monitoring-tool.md)
- [How to Ensure Auditing is Enabled in Your XA Environment](https://healthcare.rapididentity.com/docs/how-to-ensure-auditing-is-enabled-in-you-xa-environment.md)
- [How to query audit data directly from the Audit database](https://healthcare.rapididentity.com/docs/how-to-query-audit-data-directly-from-the-audit-database.md)
- [Backwards Compatibility by Release](https://healthcare.rapididentity.com/docs/xa-backwards-compatibility-by-release.md)
- [System and Software Requirements](https://healthcare.rapididentity.com/docs/xa-client-system-and-software-requirements.md)
- [Version 4.14.0](https://healthcare.rapididentity.com/docs/xa-client-release-notes-4140.md)
- [Version 4.13.2](https://healthcare.rapididentity.com/docs/xa-client-release-notes-4132.md)
- [Release 4.12.4 Client](https://healthcare.rapididentity.com/docs/4124.md): These are the release notes for Identity Automation's ExactAccess Client v.4.12.4.
- [Release 4.12.3 Client](https://healthcare.rapididentity.com/docs/4123.md): These are the release notes for Identity Automation's ExactAccess Client v.4.12.3.
- [Release 4.12.0 Client](https://healthcare.rapididentity.com/docs/4120.md): These are the release notes for Identity Automation's ExactAccess Client v.4.12.0.
- [Release 4.11.6 Client](https://healthcare.rapididentity.com/docs/4116.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.6.
- [Release 4.11.5 Client](https://healthcare.rapididentity.com/docs/4115.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.5.
- [Release 4.11.4 Client](https://healthcare.rapididentity.com/docs/4114.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.4.
- [Release 4.11.3 Client](https://healthcare.rapididentity.com/docs/4113-new-features-and-enhancements.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.3.
- [Release 4.11.2 Client](https://healthcare.rapididentity.com/docs/4112-new-features-and-enhancements.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.2.
- [Release 4.11.1 Client](https://healthcare.rapididentity.com/docs/4111-new-features-and-enhancements.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.1.
- [Release 4.11.0 Client](https://healthcare.rapididentity.com/docs/4110-issues-resolved.md): These are the release notes for Identity Automation's ExactAccess Client v.4.11.0.
- [Release 4.11. Client](https://healthcare.rapididentity.com/docs/4116-hot-fix-issues-resolved.md): Documentation for the issue that was resolved in the hotfix for ExactAccess Client 4.11.6.
- [Release 4.11.x Client](https://healthcare.rapididentity.com/docs/issues-resolved.md): A list of the issues resolved in a hotfix for 4.11.x. (This affects ExactAccess 4.11.1 and 4.11.4 Client.)
- [Post-Installation Requirements](https://healthcare.rapididentity.com/docs/post-installation-requirements.md)
- [Kiosk Mode Installations](https://healthcare.rapididentity.com/docs/kiosk-mode-installations.md)
- [Standard-Mode Installations](https://healthcare.rapididentity.com/docs/standard-mode-installations.md)
- [Remote or VDI Installations](https://healthcare.rapididentity.com/docs/remote-or-vdi-installations.md)
- [Registry and Install Settings](https://healthcare.rapididentity.com/docs/registry-and-install-settings.md)
- [Upgrading](https://healthcare.rapididentity.com/docs/upgrading.md)
- [Windows 10 Considerations](https://healthcare.rapididentity.com/docs/windows-10-considerations.md)
- [Virus Scanning Exclusions](https://healthcare.rapididentity.com/docs/virus-scanning-exclusions-1.md)
- [4.13.1 SnapAPP Interferes with Password Resets Fixed in XA 4.13.1](https://healthcare.rapididentity.com/docs/snapapp-interferes-with-password-resets-fixed-in-xa-4131.md): SnapAPP Interfered with Password Resets: Fixed in XA 4.13.1.SnapAPP was preventing users from changing the stored password in the text box.
- [4.13.2 How to Disable the SnapApp Extension for Specific URLs in 4.13.2](https://healthcare.rapididentity.com/docs/how-to-disable-the-snapapp-extension-for-specific-urls-in-4132.md): Sometimes you need to disable the SnapApp Extension for certain URLs. This is a short summary on how this is done.
- [4.14.0 Enter Button Configuration](https://healthcare.rapididentity.com/docs/xa-snapapp-4140-enter-button-press-event-on-login-screen-fixed.md): In this article, we explain how to add a feature in SnapAPP to submit the login page by pressing the Enter button on username, password, or third field text boxes.
- [Citrix Connectivity](https://healthcare.rapididentity.com/docs/citrix-connectivity.md)
- [RapidIdentity SnapAPP](https://healthcare.rapididentity.com/docs/rapididentity-snapapp.md)
- [Application Auto-Launch](https://healthcare.rapididentity.com/docs/application-auto-launch.md)
- [Desktop Presentation](https://healthcare.rapididentity.com/docs/desktop-presentation.md)
- [Logging Overrides](https://healthcare.rapididentity.com/docs/logging-overrides.md)
- [Message of the Day](https://healthcare.rapididentity.com/docs/message-of-the-day.md)
- [Notification Plug-in Configuration](https://healthcare.rapididentity.com/docs/notification-plug-in-configuration.md)
- [On-screen Notifications](https://healthcare.rapididentity.com/docs/on-screen-notifications.md)
- [Kiosk Mode - Full SSO](https://healthcare.rapididentity.com/docs/kiosk-mode-full-sso.md)
- [Kiosk Mode - Passthrough](https://healthcare.rapididentity.com/docs/kiosk-mode-passthrough.md)
- [Remote Kiosk Mode](https://healthcare.rapididentity.com/docs/remote-kiosk-mode.md)
- [Roaming Sessions](https://healthcare.rapididentity.com/docs/roaming-sessions.md)
- [Standard Mode Installation](https://healthcare.rapididentity.com/docs/standard-mode.md)
- [VDI Citrix](https://healthcare.rapididentity.com/docs/vdi-citrix.md)
- [VDI VMWare](https://healthcare.rapididentity.com/docs/vdi-vmware.md)
- [Biometric](https://healthcare.rapididentity.com/docs/biometric.md)
- [Enabling PIN](https://healthcare.rapididentity.com/docs/xa-km-enable-pin.md)
- [Proximity Card](https://healthcare.rapididentity.com/docs/xa-km-prox-card.md)
- [Proximity Card Self Enrollment](https://healthcare.rapididentity.com/docs/xa-km-prox-card-self-enrollment.md)
- [Username and Password](https://healthcare.rapididentity.com/docs/xa-km-username-password-auth.md)
- [Enabling Kiosk Mode](https://healthcare.rapididentity.com/docs/enabling-kiosk-mode.md)
- [HCIAppSense](https://healthcare.rapididentity.com/docs/hciappsense.md)
- [Logoff Cleanup](https://healthcare.rapididentity.com/docs/xa-configure-logoff-cleanup.md): Logoff Cleanup is used to close any opened programs when the user logs out of eXactACCESS. This article describes how to set up Logoff Cleanup for eXactACCESS.
- [Privacy Shield](https://healthcare.rapididentity.com/docs/privacy-shield.md)
- [RapidIdentity Portal Integration](https://healthcare.rapididentity.com/docs/rapididentity-portal-integration.md)
- [Recommended Policies for Kiosk Mode Workstations](https://healthcare.rapididentity.com/docs/recommended-policies-for-kiosk-mode-workstations.md)
- [Screen Saver for XA Client](https://healthcare.rapididentity.com/docs/screen-saver-for-xa-client.md)
- [Shell Replacement](https://healthcare.rapididentity.com/docs/shell-replacement.md)
- [User Drive Mapping](https://healthcare.rapididentity.com/docs/user-drive-mapping.md)
- [Bitcount and Parity Checking](https://healthcare.rapididentity.com/docs/bitcount-and-parity-checking.md)
- [Changing the name format of the logged in user](https://healthcare.rapididentity.com/docs/changing-the-name-format-of-the-logged-in-user.md)
- [Configuration](https://healthcare.rapididentity.com/docs/configuration-2.md)
- [Configure Parity Stripping](https://healthcare.rapididentity.com/docs/configure-parity-stripping.md)
- [Enabling PIN](https://healthcare.rapididentity.com/docs/enabling-pin-2.md)
- [Facility Code Validation](https://healthcare.rapididentity.com/docs/facility-code-validation.md)
- [Parity Settings](https://healthcare.rapididentity.com/docs/parity-settings.md)
- [Standard Mode Miscellaneous Settings](https://healthcare.rapididentity.com/docs/standard-mode-miscellaneous-settings.md)
- [Supported Proximity Card Readers](https://healthcare.rapididentity.com/docs/supported-proximity-card-readers.md)
- [XA Client Registry Settings](https://healthcare.rapididentity.com/docs/xa-client-registry-settings.md)
- [HotFix Release for Logoffcleanup (Citrix)](https://healthcare.rapididentity.com/docs/xa-release-412-413-hotfix-logoffcleanup.md)
- [Overview](https://healthcare.rapididentity.com/docs/overview-6.md)
- [System Requirements](https://healthcare.rapididentity.com/docs/system-requirements-2.md)
- [Installation and Uninstall](https://healthcare.rapididentity.com/docs/installation-and-uninstall.md)
- [Configure ExactAccess (XA) to use AD-PWR](https://healthcare.rapididentity.com/docs/configure-exactaccess-xa-to-use-ad-pwr.md)
- [Using AD-PWR](https://healthcare.rapididentity.com/docs/using-ad-pwr.md)
- [Troubleshootng](https://healthcare.rapididentity.com/docs/troubleshootng.md)
- [Client .exe Logging](https://healthcare.rapididentity.com/docs/client-exe-logging.md)
- [Connectors](https://healthcare.rapididentity.com/docs/xa-client-logging-connectors.md)
- [hciSysInfo Extract](https://healthcare.rapididentity.com/docs/hcisysinfo-extract.md): Any troubleshooting issue in HealthCast product line will require an hciSysInfo extract. This article explains how to procure one.
- [Hyperspace Native Logging](https://healthcare.rapididentity.com/docs/hyperspace-native-logging.md): This is a short description of how Identity Automation's ExactAccess Client uses EPIC Hyperspace to log when enabled and how to utilize the resulting files.
- [SnapApp](https://healthcare.rapididentity.com/docs/xa-client-logging-snapapp.md)
- [Installation](https://healthcare.rapididentity.com/docs/installation-7.md)
- [Configuration](https://healthcare.rapididentity.com/docs/configuration-7.md)
- [Overview](https://healthcare.rapididentity.com/docs/overview-2.md)
- [HCI Deploy Console](https://healthcare.rapididentity.com/docs/hci-deploy-console-1.md)
- [HCIDeploy Publisher - Testing](https://healthcare.rapididentity.com/docs/hcideploy-publisher-testing.md)
- [Package Management](https://healthcare.rapididentity.com/docs/package-management.md)
- [Add ProxCard Administrator to Client](https://healthcare.rapididentity.com/docs/xa-add-proxcard-administrator-to-client.md)
- [Automatically Configure RFIdeas Badge Readers Using HWG+ Files](https://healthcare.rapididentity.com/docs/how-to-automatically-configure-rfideas-badge-readers-using-hwg-files.md)
- [Bypass Privacy Shield with feature "Break the Glass"](https://healthcare.rapididentity.com/docs/xa-client-km-bypass-privacy-shield.md): Break The Glass - Bypassing Privacy Shield The following registry settings would be implemented at installation by configuring the following registry keys.
- [How to automatically configure RFIdeas badge readers using HWG+ files](https://healthcare.rapididentity.com/docs/how-to-disable-secondary-antenna-rfideas-readers.md)
- [Optimize XA Client Speed](https://healthcare.rapididentity.com/docs/xa-client-speed-optimization.md)
- [Wrong user loaded on badge tap](https://healthcare.rapididentity.com/docs/wrong-user-loaded-on-badge-tap.md)
- [XA Client Troubleshooting Checklist](https://healthcare.rapididentity.com/docs/xa-client-troubleshooting-checklist.md): When troubleshooting for the ExactAccess Client, use this checklist to capture details and perform next steps.
- [Lynx Product Overview](https://healthcare.rapididentity.com/docs/lynx-product-overview.md)
- [System & Software Requirements](https://healthcare.rapididentity.com/docs/lynx-system-software-requirements.md)
- [QwickACCESS Client Compatibility](https://healthcare.rapididentity.com/docs/qwickaccess-compatibility.md)
- [Lynx 1.7.4 Release Notes](https://healthcare.rapididentity.com/docs/lynx-174-release-notes.md)
- [Lynx 1.7.2 Release Notes](https://healthcare.rapididentity.com/docs/lynx-172-release-notes.md)
- [Lynx 1.7.1 Release Notes](https://healthcare.rapididentity.com/docs/lynx-171-release-notes.md)
- [Lynx 1.7.0 Release Notes](https://healthcare.rapididentity.com/docs/lynx-release-170.md)
- [Installation](https://healthcare.rapididentity.com/docs/lynx-installation.md)
- [Upgrade](https://healthcare.rapididentity.com/docs/lynx-upgrade.md)
- [Uninstall](https://healthcare.rapididentity.com/docs/lynx-uninstall.md)
- [License](https://healthcare.rapididentity.com/docs/lynx-license.md)
- [Move Badge Data from QAS SQL Database to Lynx Database](https://healthcare.rapididentity.com/docs/move-badge-data-from-qas-sql-database-to-lynx-database.md)
- [PIN Reset Functionality](https://healthcare.rapididentity.com/docs/lynx-pin-reset.md)
- [ProxCard Administrator](https://healthcare.rapididentity.com/docs/proxcard-administrator-1.md)
- [Proximity Card Management](https://healthcare.rapididentity.com/docs/lynx-proximity-cards-management.md)
- [Reports](https://healthcare.rapididentity.com/docs/lynx-reports.md)
- [API](https://healthcare.rapididentity.com/docs/lynx-settings-api-key.md)
- [Database](https://healthcare.rapididentity.com/docs/lynx-settings-database-keys.md)
- [Prox Card](https://healthcare.rapididentity.com/docs/lynx-settings-prox-card.md)
- [Self-Service Password Reset (SSPR)](https://healthcare.rapididentity.com/docs/lynx-self-service-password-reset.md)
- [File Locations](https://healthcare.rapididentity.com/docs/lynx-file-locations.md)
- [404 Error After Logging into Lynx Admin Web Page](https://healthcare.rapididentity.com/docs/lynx-404-error-after-logging-into-lynx-admin-web-page.md): In LYNX versions 1.5.x, occasionally a user will receive a 404 Not Found error when attempting to log in to Lynx's admin page using valid credentials. This troubleshooting article shows how to address that.
- [The Parameter is Incorrect - Error When Running Lynx.Config.ps1](https://healthcare.rapididentity.com/docs/the-parameter-is-incorrect-error-when-running-lynxconfigps1.md): What to do when you receive a "The Parameter is Incorrect" error running Lynx.Config.ps1 on Lynx versions 1.5.x.
- [Overview](https://healthcare.rapididentity.com/docs/qa-overview.md)
- [QwickAccess for Dell ThinOS Release 2.1.1](https://healthcare.rapididentity.com/docs/qwickaccess-for-dell-thinos-release-211.md)
- [QwickAccess for Dell ThinOS Release 2.1.0](https://healthcare.rapididentity.com/docs/qwickaccess-for-dell-thinos-release-210.md)
- [QwickAccess for Dell ThinOS Release 2.0.2.1](https://healthcare.rapididentity.com/docs/release-2021.md)
- [Self-Service Password Reset in QwickAccess for Dell ThinOS](https://healthcare.rapididentity.com/docs/self-service-password-reset-in-qwickaccess-for-dell-thinos.md)
- [Settings Profiles](https://healthcare.rapididentity.com/docs/end-point.md)
- [Dell Thin OS Deployment Checklist](https://healthcare.rapididentity.com/docs/dtos-deployment-checklist.md)
- [Overview](https://healthcare.rapididentity.com/docs/overview-1.md)
- [Editing a Settings Profile](https://healthcare.rapididentity.com/docs/editing-a-settings-profile.md)
- [Deleting a Settings Profile](https://healthcare.rapididentity.com/docs/deleting-a-settings-profile.md)
- [Using Wyse Management Suite (WMS) to Specify a Settings Profile](https://healthcare.rapididentity.com/docs/using-wyse-management-suite-wms-to-specify-a-settings-profile.md)
- [Solution Architecture](https://healthcare.rapididentity.com/docs/solution-architecture-3.md)
- [Solution Requirements](https://healthcare.rapididentity.com/docs/solution-requirements-1.md)
- [Pre-Installation Overview](https://healthcare.rapididentity.com/docs/pre-installation.md)
- [Related Software - Linux](https://healthcare.rapididentity.com/docs/related-software-linux.md)
- [General](https://healthcare.rapididentity.com/docs/general.md)
- [Application](https://healthcare.rapididentity.com/docs/application.md)
- [Server](https://healthcare.rapididentity.com/docs/server.md)
- [Advanced](https://healthcare.rapididentity.com/docs/advanced.md)
- [Install / Uninstall](https://healthcare.rapididentity.com/docs/install-uninstall.md)
- [FAQ](https://healthcare.rapididentity.com/docs/faq-2.md)
- [Troubleshooting](https://healthcare.rapididentity.com/docs/troubleshooting-1.md)
- [Version 1.3.1 Release Notes](https://healthcare.rapididentity.com/docs/version-131-release-notes.md)
- [Version 1.3.0 Release Notes](https://healthcare.rapididentity.com/docs/release-notes-1.md)
- [Introduction](https://healthcare.rapididentity.com/docs/introduction-1.md)
- [Architecture](https://healthcare.rapididentity.com/docs/solution-architecture-2.md)
- [Requirements](https://healthcare.rapididentity.com/docs/solution-requirements.md)
- [Product Features](https://healthcare.rapididentity.com/docs/product-features-3.md)
- [Step 1: Getting Started](https://healthcare.rapididentity.com/docs/getting-started.md)
- [Step 2: Remove a Previous Version](https://healthcare.rapididentity.com/docs/step-2-remove-a-previous-version.md)
- [Step 3: Configure and Test Citrix Connection](https://healthcare.rapididentity.com/docs/configure-and-test-citrix-connection.md)
- [Step 4: Add files to IGEL UMS](https://healthcare.rapididentity.com/docs/adding-files-to-the-igel-ums.md)
- [Basic Settings (Required)](https://healthcare.rapididentity.com/docs/required-settings.md)
- [Unique Session Mode Settings](https://healthcare.rapididentity.com/docs/settings-1.md)
- [Shared Session Mode Settings](https://healthcare.rapididentity.com/docs/step-4b-shared-session-mode-settings.md)
- [Step 6: Deploy and Test](https://healthcare.rapididentity.com/docs/deploy-and-test.md)
- [All Settings](https://healthcare.rapididentity.com/docs/all-settings.md)
- [FAQ](https://healthcare.rapididentity.com/docs/faq-6.md)
- [Support](https://healthcare.rapididentity.com/docs/support-1.md)
- [Troubleshooting](https://healthcare.rapididentity.com/docs/troubleshooting-3.md)
- [Release Notes](https://healthcare.rapididentity.com/docs/qaw-release-notes.md)
- [Overview](https://healthcare.rapididentity.com/docs/overview-4.md)
- [Product Features](https://healthcare.rapididentity.com/docs/product-features-2.md)
- [Solution Architecture](https://healthcare.rapididentity.com/docs/solution-architecture-5.md)
- [Solution Requirements](https://healthcare.rapididentity.com/docs/solution-requirements-4.md)
- [Install](https://healthcare.rapididentity.com/docs/install.md)
- [Upgrade](https://healthcare.rapididentity.com/docs/upgrade-1.md)
- [Uninstall](https://healthcare.rapididentity.com/docs/uninstall-1.md)
- [Getting Started](https://healthcare.rapididentity.com/docs/configuration-getting-started.md)
- [General Tab](https://healthcare.rapididentity.com/docs/general-tab.md)
- [Server](https://healthcare.rapididentity.com/docs/server-2.md)
- [FAQ](https://healthcare.rapididentity.com/docs/faq-4.md)
- [QA Server - Overview](https://healthcare.rapididentity.com/docs/qa-server-overview.md)
- [Citrix Support Matrix](https://healthcare.rapididentity.com/docs/citrix-support-matrix.md)
- [System and Software Requirements](https://healthcare.rapididentity.com/docs/qa-to-vdi-to-windows-system-software-requirements.md)
- [Solution Architecture](https://healthcare.rapididentity.com/docs/qa-to-vdi-to-windows-solution-architecture.md)
- [Pre-Installation Check and Steps](https://healthcare.rapididentity.com/docs/pre-installation-check-and-steps.md)
- [Related Server Software](https://healthcare.rapididentity.com/docs/related-server-software.md)
- [Interactive Install](https://healthcare.rapididentity.com/docs/interactive-install.md)
- [Silent Install](https://healthcare.rapididentity.com/docs/silent-install.md)
- [Remote Deployment Steps](https://healthcare.rapididentity.com/docs/remote-deployment-steps.md)
- [Uninstall](https://healthcare.rapididentity.com/docs/uninstall.md)
- [General](https://healthcare.rapididentity.com/docs/general-1.md)
- [Application](https://healthcare.rapididentity.com/docs/application-1.md)
- [Server](https://healthcare.rapididentity.com/docs/server-1.md)
- [Advanced](https://healthcare.rapididentity.com/docs/advanced-1.md)
- [FAQ](https://healthcare.rapididentity.com/docs/faq-3.md)
- [Troubleshooting](https://healthcare.rapididentity.com/docs/troubleshooting-2.md)
- [Release Notes](https://healthcare.rapididentity.com/docs/release-notes-8.md)
- [Logging](https://healthcare.rapididentity.com/docs/qa-logging.md)
- [Core Dump When Tapping Out on WTOS 8.6](https://healthcare.rapididentity.com/docs/core-dump-when-tapping-out-on-wtos-86.md): What to do when you receive a Core Dump error when using Identity Automation's QwickAccess on Dell Wyse Thin OS 8.6 with LYNX versions 1.5.x.
- [Unacceptable Badge Error When Tapping Badge on Client System](https://healthcare.rapididentity.com/docs/unacceptable-badge-error-when-tapping-badge-on-client-system.md): What to do when you receive an "Unacceptable Badge" error in QwickAccess to Windows 2.0.0 with LYNX versions 1.5.x.
- [Modify Prox Enrollments on ProxAuth Server 4.11.6 and Newer](https://healthcare.rapididentity.com/docs/modify-prox-enrollments-on-proxauth-server-4116-and-newer.md): This is a short article on how to modify Prox enrollments on QwickAccess ProxAuth Server 4.11.6 and Newer.
- [PIN Reset Functionality](https://healthcare.rapididentity.com/docs/pin-reset-functionality.md)
- [Badges Not Registered When Pointing to XA 4.11.x Server](https://healthcare.rapididentity.com/docs/badges-not-registered-when-pointing-to-xa-411x-server.md): After upgrading from version 4.10.x to version 4.11.x or 4.12.x of XA Server, users can no longer register badges. This is a troubleshooting article to address this issue.
- [Ignore New Badge - Currently Processing an Existing Badge Tap](https://healthcare.rapididentity.com/docs/ignore-new-badge-currently-processing-an-existing-badge-tap.md): Occasionally when users tap in their badges they are receiving an error message saying "Ignore new badge - currently processing an existing badge tap." The user is never logged in, and the system must be rebooted to recover. This is a troubleshooting article on why and what to do about it.
- [Badge Reader is Not Processing Badges After Upgrading to Windows+10 v1809](https://healthcare.rapididentity.com/docs/badge-reader-is-not-processing-badges-after-upgrading-to-windows10-v1809.md): After upgrading to Windows 10 v1809, the badge reader is no longer processing badge taps. This is a troubleshooting article to address this issue.
- [Badge Tap Fails After Installing or Upgrading XA Client](https://healthcare.rapididentity.com/docs/badge-tap-fails-after-installing-or-upgrading-xa-client.md): After installing or upgrading to a new version of the XA client, badge taps are no longer working or being recognized. This is a Troubleshooting article to address that.
- [No Response from Badge Tap on Thin Client Connected to VDI](https://healthcare.rapididentity.com/docs/no-response-from-badge-tap-on-thin-client-connected-to-vdi.md): When tapping a badge on a thin client connected to XA running on a VDI, the badge reader beeps but credentials aren't submitted. This is a Troubleshooting article that addresses this issue.
- [XA is Not Recognizing RDR-7012AKU When it's Plugged In](https://healthcare.rapididentity.com/docs/xa-is-not-recognizing-rdr-7012aku-when-its-plugged-in.md): Occasionally, XA does not recognize the RDR-7012AKU badge reader. This is a troubleshooting article to address that issue.
- [XAdrivemapping.exe Produces An Access Violation Error (intermittent)](https://healthcare.rapididentity.com/docs/xadrivemappingexe-produces-an-access-violation-error-intermittent.md): What to do in ExactAccess Client v4.12.x running in Locking Kiosk Mode and lower when an XAdrivemapping.exe intermittently produces an access violation error.
- [Apps Launched From XA Fail to Start as Expected](https://healthcare.rapididentity.com/docs/apps-launched-from-xa-fail-to-start-as-expected.md): This is the troubleshooting solution when applications launched from the toolbar or XA desktop do not launch as expected.
- [Invalid XA User Caused by Forward Slash in AD Object Name](https://healthcare.rapididentity.com/docs/invalid-xa-user-caused-by-forward-slash-in-ad-object-name.md): This is a troubleshooting article addressing when XA-enabled security group new user members cannot log in and get an error when attempting to view their information in the XA Administrator.
- [HP Laptops - Display Going Black on XA Login Screen (Conextant Flow.exe)](https://healthcare.rapididentity.com/docs/hp-laptops-display-going-black-on-xa-login-screen-conextant-flowexe.md): On HP Laptops, occasionally after rebooting a system, the XA login is presented and the screen goes black. This is a troubleshooting article to address this issue.
- [User Receives Desktop Error - Parameter Width is Insufficient - After Upgrading to XA Server 4.11.x](https://healthcare.rapididentity.com/docs/user-receives-desktop-error-parameter-width-is-insufficient-after-upgrading-to-xa-server-411x.md): AFter upgrading to a new version of the XA Server (e.g., 4.11) and when using the XA Toolbar, the user receives an error. This is a troubleshooting article on how to address this issue.
- [Logoffcleanup PowerShell Script Opening in Notepad](https://healthcare.rapididentity.com/docs/logoffcleanup-powershell-script-opening-in-notepad.md): Sometimes, when configured to launch a PowerShell script in the registry, the script is opened in Notepad when a user logs out of XA:
- [xaDriveMapping.exe Causes High CPU Usage](https://healthcare.rapididentity.com/docs/xadrivemappingexe-causes-high-cpu-usage.md): Sometimes, when XA is installed in Single User Mode, the 'xadrivemapping.exe' will fail to terminate and be running at ~30% CPU usage. This is a troubleshooting article on how to address this issue.
- [Known Issues](https://healthcare.rapididentity.com/docs/known-issues.md)
- [Frequently Asked Questions (FAQ)](https://healthcare.rapididentity.com/docs/frequently-asked-questions-faq.md)
- [FAQs and Troubleshooting](https://healthcare.rapididentity.com/docs/faqs-and-troubleshooting.md)
- [FAQ for AD-PWR](https://healthcare.rapididentity.com/docs/faq-5.md)
- [Passthrough authentication not working in Windows 11 24H2 (and newer)](https://healthcare.rapididentity.com/docs/passthrough-authentication-not-working-in-windows-11-24h2-and-newer.md)
- [Assign XA Toolbar Favorites using Roles](https://healthcare.rapididentity.com/docs/assign-xa-toolbar-favorites-using-roles.md)
- [Customize the User Display Name on the XA Toolbar and Privacy Shield](https://healthcare.rapididentity.com/docs/customize-user-display-name-xa-toolbar-and-privacy-shield.md)
- [Determine the Number of Unique Users Based on Badge Usage](https://healthcare.rapididentity.com/docs/determine-the-number-of-unique-users-based-on-badge-usage.md)
- [Enable Logging for xaLogoffCleanup](https://healthcare.rapididentity.com/docs/enable-logging-for-xaloggoffcleanup.md)
- [FAQ #1 How to configure policies...](https://healthcare.rapididentity.com/docs/faq-1.md)
- [FAQ #2: How to configure the RunAs Connector](https://healthcare.rapididentity.com/docs/faq-2-how-to-configured-the-runas-connector.md)
- [Remove all Badge Records Older than X Days](https://healthcare.rapididentity.com/docs/remove-all-badge-records-older-than-x-days.md)
- [Virus Scanning Exclusions](https://healthcare.rapididentity.com/docs/virus-scanning-exclusions.md): This is a list of Virus Scanning Exclusions that can be added to ExactAccess Directories, as well as Port Exclusions and configuration tips for Microsoft SQL Server and Citrix.
- [XA Server/SQL FAQ](https://healthcare.rapididentity.com/docs/frequently-asked-questions-faq-1.md)
- [Known Server Issues](https://healthcare.rapididentity.com/docs/known-server-issues.md)
- [Troubleshooting Topics](https://healthcare.rapididentity.com/docs/troubleshooting-topics.md)
- [Logging Overrides](https://healthcare.rapididentity.com/docs/logging-overrides-1.md)
- [Anti-virus Directory and Port Exclusion Recommendations](https://healthcare.rapididentity.com/docs/anti-virus-directory-and-port-exclusion-recommendations-1.md)
- [Stored Badge Password Cleared in Under 120 Minutes](https://healthcare.rapididentity.com/docs/stored-badge-password-cleared-in-under-120-minutes.md): In some configurations, the password expiration is set to 120 minutes on the XA Server, but users' passwords are being cleared in under that time. This is a troubleshooting article to address this configuration issue.
- [Audit Data From Client Systems is Not Being Written to Audit Database](https://healthcare.rapididentity.com/docs/audit-data-from-client-systems-is-not-being-written-to-audit-database.md): Occasionally, the audit data that should be coming from client systems is not being written to the Audit Database. This is a troubleshooting article to address this issue.
- [Users Unable to Authenticate Using Remote Authentication](https://healthcare.rapididentity.com/docs/users-unable-to-authenticate-using-remote-authentication.md): In certain situations, users are unable to authenticate remotely with ExactAccess Server 4.x. This is a troubleshooting article to address this issue.
- [XA Server Event Log Error - XADATALAYER.CLSUSERS.GetUserRoles Error - Access Denied](https://healthcare.rapididentity.com/docs/xa-server-event-log-error-xadatalayerclsusersgetuserroles-error-access-denied.md): There is a particular error that displays when a user badges in successfully but is not an XA user. This troubleshooting article addresses how to resolve this issue.
- [Remote Authentication](https://healthcare.rapididentity.com/docs/remote-authentication.md): This article provides Security Policies and Configuration for Remote Authentication into HealthCast ExactAccess.
- [XA Server Logging](https://healthcare.rapididentity.com/docs/xa-server-logging.md): For some troubleshooting issues, you will need to enable logging for specific XA Server components.
- [XA Server Stops Responding to Client Requests](https://healthcare.rapididentity.com/docs/xa-server-stops-responding-to-client-requests.md): In some older versions of the XA server (4.1.3 and older), the XA Credential Provider enabled on XA Server can eat up memory over time, causing errors upon client requests. This troubleshooting article addresses how to resolve this issue.
- [XA Server Troubleshooting Checklist](https://healthcare.rapididentity.com/docs/xa-server-troubleshooting-checklist.md): When troubleshooting any issue in ExactAccess Server, use this checklist to ensure all details have been addressed.
- [Windows Profiles on XA Server](https://healthcare.rapididentity.com/docs/windows-profiles-on-xa-server.md): This troubleshooting article addresses why sometimes Windows profiles show up for users who do not have permission to log into the server.
- [Anti-virus Directory and Port Exclusion Recommendations](https://healthcare.rapididentity.com/docs/anti-virus-directory-and-port-exclusion-recommendations.md): Identity Automation recommends excluding the following directories and sub-directories from anti-virus scanning for ExactAccess.
- [hciserverconfigure Error After Adding Domain to NT DS Configuration](https://healthcare.rapididentity.com/docs/hciserverconfigure-error-after-adding-domain-to-nt-ds-configuration.md): This troubleshooting article addresses how to deal with a "hciserverconfigure" error just after you have added a new domain to the NT DS Configuration in ExactAccess Server 4.x.
- [Manual Configuration](https://healthcare.rapididentity.com/docs/manual-configuration.md): For Identity Automation's ExactAccess Server, this is how to manually add a domain to the Domains Registry Value.
- [XA ProxCard Administrator](https://healthcare.rapididentity.com/docs/xa-proxcard-administrator.md)
- [FAQs for Epic Hyperdrive](https://healthcare.rapididentity.com/docs/faqs.md): Frequently Asked Questions for Identity Automation's Epic Hyperdrive product.
- [Citrix Software Compatibility](https://healthcare.rapididentity.com/docs/citrix-software-compatibility-1.md)
- [EPCS PingMe Session Timeout](https://healthcare.rapididentity.com/docs/epcs-pingme-session-timeout.md)
- [Glossary](https://healthcare.rapididentity.com/docs/glossary.md): ExactAccess Administrator Application: XA Tool used for managing users, roles, application access, and authentication within XA.