Documentation Index

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System and Software Requirements

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Active Directory Password Reset (AD-PWR) is a web application designed to allow users to reset their own Active Directory password without requiring assistance from the Help Desk. It is installed on a web server system, and is accessed using a web browser from client systems.

After enrolling in AD-PWR, a user can use AD-PWR to reset their password if they have forgotten it.

ℹ️ See our how to use article for enrollment and password resets.

Supported Server Operating Systems

  • Windows Server 2022 (Exact Access 4.14.0 and above)
  • Windows Server 2019
  • Windows Server 2016

Hardware Requirements

Approximately 50 MB of free hard disk space.

IIS Requirements

  • The AD-PWR app must be placed in an Application Pool that is configured to use .NET Framework 4.8.
  • AD-PWR must be configured to require SSL connections. If you do not, usernames and passwords will be sent across the network in clear text. An AD-PWR deployment without SSL will not be supported.

Supported Browsers

  • Google Chrome
  • Microsoft Edge
  • FireFox

Supported Operating Systems

  • Windows 11
  • Windows 10

Software Requirements

  • Microsoft .NET 4.7.0 (Full Profile)
  • IIS 7.0 – IIS 10
  • ASP.NET 4.5

Limitations

AD-PWR does not support a load-balanced server environment.