If your XA Client is not performing as fast as expected, here are some tips to increase the speed of the client performance.
Tip 1 - Remove Unnecessary Notification Plugins
XA Client installs the most common notifications by default and removing unused plugins from the notification registry key can speed up loading of the XA Client. The following is a list of entries you may find. If you are not using the feature or using a mode where the feature would not apply, delete the entire value from the registry. Each value can safely be removed individually as needed.
Registry Path
HKLM\Software\HealthCast\eXactACCESS\notification
Values Under this Path
| Registry Value Name | Notification Feature | Purpose |
|---|---|---|
| logoffCleanup.clsEventNotify | XA Logoff Cleanup | If you do not wish to use Logoff Cleanup or the watchlist, you can safely remove this value. |
| XAAutoLaunch.clsAutoLaunch | XA AutoLaunch | If you do not wish to configure any autolaunch applications, you can safely remove this. Removing this will not impact TFA autolaunching Epic. |
| XADriveMapping.clsXALoginNotification | XA Drive mapping for Kiosk Mode | This is an optional feature that requires specific configuration to be leveraged. If you are not using XA Drive Mapping in Kiosk Mode or are using Standard Mode, remove this value. This feature only applies to Kiosk Mode. |
| xaMoTD.clsNotify | XA Message Of the Day | If you do not wish to configure a message of the day, this value can be safely removed. |
Tip 2 - Windows Run References (Kiosk Mode)
For Kiosk Mode systems, to speed up the time between the kiosk user login until the ExactAccess Privacy Shield appears, modify the following registry settings:
Remove any references to any HealthCast software from the Windows Run key.
Registry Path
[HKLM\Software\Microsoft\Windows\CurrentVersion\Run]
Values Under this Path
| Value Name | Type | Value Data |
|---|---|---|
| xahid_kiosk.exe | STRING | "C:\Program Files (x86)\HealthCast\eXactACCESS\xahid_kiosk.exe" |
| hciNetStatus.exe | STRING | ""C:\Program Files (x86)\HealthCast\eXactACCESS\hciNetStatus.exe" hcikmlock" |
| watchforlogoff.exe | STRING | "C:\Program Files (x86)\HealthCast\eXactACCESS\watchforlogoff.exe" |
| usernotification.exe | STRING | "C:\Program Files (x86)\HealthCast\eXactACCESS\usernotification.exe" |
Additional Setting
Modify the Windows Userinit value to include xaClientStarter.exe. This will start the XA Client immediately after login instead of waiting for Windows logon and process the contents of the 'Run' key.
Registry Path
[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
Value Under this Path
| Value Name | Type | Value Data |
|---|---|---|
| Userinit | STRING | "C:\Windows\system32\userinit.exe,C:\Program Files (x86)\HealthCast\eXactACCESS\xaclientstarter.exe" |
Tip 3 - Disable XA Toolbar
If you are not using the XA Toolbar Desktop mode, you can disable it. This setting is independent of the xaAutoLaunch from the 'notification' registry key.
Registry Path
[HKLM\Software\HealthCast\eXactACCESS\override]
Value Under this Path
| Value Name | Type | Value Data |
|---|---|---|
| AutoLaunchTBDesktop | DWORD | 0 |
Tip 4 - Remove XA Status Messages
Removing the XA status messages can increase performance when auto-launching Epic. Status messages are the semi-transparent message boxes displayed after logging into ExactAccess as the user context is loaded. To hide these message boxes, update the following registry value:
Registry Path
[HLKM\Software\HealthCast\eXactACCESS]
Value Under this Path
| Value Name | Type | Value Data |
|---|---|---|
| ShowXAStatusMessages | DWORD | 0 |