SnapApp

  • Published on Mar 5, 2026
  • 1 minute(s) read
  • Austin Rominger
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Enable WebSSO Logging / SnapAPP Logging

Enable WebSSO logging when troubleshooting issues with web-based SnapAPP applications.

  1. Open the Registry Editor as an administrator.
  2. Navigate to [HKEY_LOCAL_MACHINE\SOFTWARE\HealthCast\eXactACCESS\WebSSO].
  3. If the value EnableLogging does not already exist, create it and set the value to True.
    Value Name Type Value Data
    EnableLogging STRING True


Log files will be saved to the user's individual folder: %appdata%\HealthCast\webConnect

File Name: webConnect.log

Enable WinConnector Logging

Enable WinConnector logging when troubleshooting issues with Windows-based SnapAPP applications.

  1. Open Notepad (or another text editor) as an administrator.
  2. Browse to C:\Program Files (x86)\HealthCast\eXactACCESS\wrappers\WinConnector.
    1. Locate and open the WinConnector.xml file.
    2. In the file, locate and set the TraceToFile setting to True.
  3. In the [debug] section, set: information=1.
  4. Save the changes.


Log files will be saved to the user's individual folder: %appdata%\HealthCast\WinConnector

File Name: WinConnector.trace