FAQ

How do you change the default configuration on the RFIDeas Proximity Badge Reader?

QA automatically configures the reader on startup using the qaReaderCfg.hwg+ file located in the QA folder.

To change the default settings:

1. Use the tool provided by RFIDeas to create a new .hwg+ file with the new settings.

2. Name the new file "qaReaderCfg.hwg+".

3. Replace the existing qaReaderCfg.hwg+ in the QA folder.
   Folder Location

   C:\Program Files\HealthCast\QwickACCESS
   or
   C:\Program Files (x86)\HealthCast\QwickACCESS
   

4. Restart the QwickACCESS service or restart the machine.

How do I turn off VMware View Client certificate warning?

The VMware View Client default setting for Certificate Checking mode is Warn before connecting to untrusted servers.

To set VMware view not verify server identity certificates in Windows:

1. Start the VMware View Client.
2. Select the Options button.
3. Select the Configure SSL link.
4. Select Do not verify server identity certificates.
5. Select OK to save the changes.

What are the list of items that may need to be configured to work with Windows anti-virus programs?

On Windows, QA uses the following executable programs:

{INSTALL-FOLDER}\qa-start.exe
{INSTALL-FOLDER}\qa-config.exe
{INSTALL-FOLDER}\qa-reset.exe
{INSTALL-FOLDER}\qa-quit.exe
{INSTALL-FOLDER}\StopScreenSaver.exe
{INSTALL-FOLDER}\insthelper.exe
{INSTALL-FOLDER}\wrapper\qaCWI.exe
{INSTALL-FOLDER}\wrapper\qaHelper.exe
{INSTALL-FOLDER}\wrapper\qaPNAgent.exe
{INSTALL-FOLDER}\wrapper\qaRDP.exe
{INSTALL-FOLDER}\wrapper\qaReceiver.exe
{INSTALL-FOLDER}\wrapper\qaVMView.exe

Additionally, when the QA Client communicates with the server-side software, it will do so using the following ports:

Minimum Supported Resolution

The minimum supported resolution for operating QwickACCESS is 1024 x 768.