---
title: "XAdrivemapping.exe Produces an Access Violation Error (Intermittent)"
slug: "xadrivemappingexe-produces-an-access-violation-error-intermittent"
description: "What to do in ExactAccess Client v4.12.x running in Locking Kiosk Mode and lower when an XAdrivemapping.exe intermittently produces an access violation error."
tags: ["eXactAccess"]
updated: 2022-06-07T17:56:08Z
published: 2022-06-07T17:56:08Z
canonical: "healthcare.rapididentity.com/xadrivemappingexe-produces-an-access-violation-error-intermittent"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://healthcare.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# XAdrivemapping.exe Produces An Access Violation Error (intermittent)

## XAdrivemapping.exe Produces an Access Violation Error (Intermittent)

### PROBLEM BEHAVIOR

Occasionally xaDriveMapping.exe produces an access violation error message:

![](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/xadrivemapping.exe-produces-an-access-violation-error-intermittent-image-dagwi0r1.png)

### AFFECTS

All versions of XA Client 4.12 running in Locking Kiosk Mode and lower.

### ROOT CAUSE

The original xaDriveMapping.exe is not handling a race condition in the thread responsible for making a call to map a drive. The xaDriveMapping.exe was not ready for the call.

### RESOLUTION

Upgrade to version 4.13 of the ExactAccess Client.