---
title: "System and Software Requirements"
slug: "xa-adpwr-system-and-software-requirements"
updated: 2026-06-26T17:15:29Z
published: 2026-06-26T17:15:29Z
canonical: "healthcare.rapididentity.com/xa-adpwr-system-and-software-requirements"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://healthcare.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# System and Software Requirements

Active Directory Password Reset (AD-PWR) is a web application designed to allow users to reset their own Active Directory password without requiring assistance from the Help Desk. It is installed on a web server system, and is accessed using a web browser from client systems.

After enrolling in AD-PWR, a user can use AD-PWR to reset their password if they have forgotten it.

ℹ️ See our [how to use article](/v1/docs/xa-adpwr-how-to-use) for enrollment and password resets.

## Supported Server Operating Systems

- Windows Server 2022 (Exact Access 4.14.0 and above)
- Windows Server 2019
- Windows Server 2016

## Hardware Requirements

Approximately 50 MB of free hard disk space.

## IIS Requirements

- The AD-PWR app must be placed in an Application Pool that is configured to use .NET Framework 4.8.
- AD-PWR must be configured to require SSL connections. If you do not, usernames and passwords will be sent across the network in clear text. An AD-PWR deployment without SSL will not be supported.

## Supported Browsers

- Google Chrome
- Microsoft Edge
- FireFox

## Supported Operating Systems

- Windows 11
- Windows 10

## Software Requirements

- Microsoft .NET 4.7.0 (Full Profile)
- IIS 7.0 – IIS 10
- ASP.NET 4.5

## Limitations

AD-PWR does not support a load-balanced server environment.