Using a Google App Password for Google SMTP

How to Create an App Password for Google SMTP 

Starting in autumn of 2024, Google will begin deprecation of basic authentication in the Google SMTP server which is currently used by both RapidIdentity Cloud and LTS.

In preparation for this change, ExactAccess customers using Google for their SMTP server must add a Google App Password, a 16-digit passcode that gives a less secure application or device permission to access the Google Account, to the Google Account currently used for SMTP Basic Authentication. App Passwords can only be used with accounts that have 2-Step Verification turned on.

Note:

These instructions only apply to ExactAccess customers that use Google as their SMTP server for the Server Availability Monitor.

ExactAccess Customers that do not use the Server Availability Monitor or use an SMTP server other than the Google SMTP server do not need to make any changes.

Create a Google App Password

 Log into the Google account that is used to send emails from ExactAccess

1) Select Security

2) Under "How you sign in to Google," select 2-Step Verification

3) At the bottom of the page, select App passwords

4) Enter a name that helps you remember where you’ll use the app password and click the Create button

Note:

The 16-character code that is generated will be used as the app password which is subsequently used in the RapidIdentity SMTP configuration and Connect Send Email Actions to send email

5) Copy the 16-character code and select Done to close the SMTP Settings

Configure a Google App Password for a Google SMTP Server in ExactAccess

1) Open the server configuration tool, click the Other button, and then select the E-Mail tab

2) Enter the 16-character code into the Password field and click Save

For additional information regarding E-mail Configuration in ExactAccess click here