---
title: "Migrate 4.13 to 4.14"
slug: "migrate-413-to-414"
updated: 2025-10-27T21:11:49Z
published: 2025-10-27T21:11:49Z
canonical: "healthcare.rapididentity.com/migrate-413-to-414"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://healthcare.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Migrate 4.13 to 4.14

Follow these steps to upgrade an XA 4.13 Server to a 4.14 Server. These steps will assist in retaining existing data during the upgrade.

1. Verify the server meets the [target system requirements](/v1/docs/target-system-requirements-1).
2. Export the database encryption keys for both the Proximity Card and SSO database servers if they have not previously been exported and backed up. 
    :::(Info) (ℹ️ How to Export Keys)
    For how to export the keys, see our [Database Key Backup and Import](/v1/docs/database-key-backup-and-import) article.
     
    **Note:** If keys have been previously exported and backed up, this step is not necessary.
    :::
    
     

3. Remove the current XA server from the load-balanced pool so that traffic is no longer directed to this server.
4. Run the **HealthCast ExactACCESS Server x64.msi** installation file as a user with local administrator privileges.

5. Click **Next** on the first two screens:
    ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28468%29.png){height="" width="300"}

    ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28469%29.png){height="" width="300"}

    </br>

6. When prompted to **Configure the Services to run under a domain account**, click **Cancel**. The installation will continue.
![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28470%29.png){height="" width="300"}

    </br>

7. When prompted, select **Do not close applications (A reboot will be required)**, then click **OK**. The installation will continue. The upgrade process may take a few minutes.
![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28471%29.png){height="" width="300"}

    </br>

8. When the installation completes, click **Finish** to close the installer.
    ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28472%29.png){height="" width="300"}
    
    a. You will be prompted to restart the server. Click **No**.
    ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28473%29.png){height="" width="325"}
    
    
    </br>

9. Import the previously saved database encryption keys from *Step 2*. 
    :::(Info) (ℹ️ How to Import Keys)
    For how to import the keys, see our [Database Key Backup and Import](/v1/docs/database-key-backup-and-import) article.
    :::

    </br>

10. Reboot the server to complete the installation.

11. Put the server back into the load-balanced environment.



Repeat these steps for each additional XA server in the load-balanced pool.