---
title: "Self-Service Password Reset (SSPR)"
slug: "lynx-self-service-password-reset"
updated: 2026-02-26T17:49:56Z
published: 2026-02-26T17:49:56Z
canonical: "healthcare.rapididentity.com/lynx-self-service-password-reset"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://healthcare.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Self-Service Password Reset (SSPR)

Self-Service Password Reset (SSPR) is available in for Lynx 1.7. By default, SSPR functionality is disabled.

## SSPR Settings

1. Log into the Lynx administrator tool.
2. On the left-hand side, expand the **Settings** tab -> **End Point** -> **Dell ThinOS**.
3. Select the target device where you will create your Device Profile or update an existing one.
4. If there is no profile, create a new one by clicking **New Profile** in the top-right. For existing profile(s), click **Edit** next to the profile you want to add SSPR to.
5. A pop-up window will appear. Select the **SSPR** option on the left. ![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(520).png)
6. When you are done editing or setting your SSPR configuration, click the **Save** button at the bottom. ![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(521).png)

---

## Setting Descriptions

| **Setting** | **Description** |
| --- | --- |
| **Is SSPR enabled?** | Enables the self‑service password reset (SSPR) feature. Set this option to **Yes** if you want users to reset their passwords through SSPR. |
| **Are users required to register with SSPR?** | Controls whether SSPR registration is **Required** or **Optional**, and defines how often users are prompted. **Registration is required before next sign‑on:** No grace period; users must register immediately. **Registration is required after a grace period:** Two user‑defined settings determine how many times a user may decline registration and how much time passes between prompts. After the maximum declines, registration is forced at next sign‑on. **Registration is optional:** Two user‑defined settings determine the number of prompts and the time between them. After the maximum declines, users are no longer prompted and are not forced to register. |
| **How many security questions will a user be required to answer when registering with SSPR?** | Defines the total number of security questions a user must answer during SSPR registration. Questions and encrypted answers are stored in the Lynx database. |
| **How many security questions will a user be required to answer when resetting their password?** | Defines the total number of security questions a user must answer when performing a password reset. |