---
title: "PIN Reset Functionality"
slug: "lynx-pin-reset"
updated: 2026-02-24T18:35:30Z
published: 2026-02-24T18:35:30Z
canonical: "healthcare.rapididentity.com/lynx-pin-reset"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://healthcare.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# PIN Reset Functionality

Before the Lynx 1.7.0 release, users could not reset their PIN in the Zulu application. In Lynx 1.7.0 and newer, users can now reset their PIN using this functionality.

## PIN Reset Setting

This functionality is located under **Profile Settings**. To set the PIN reset setting for your ThinOS endpoints, follow these steps.

1. Sign into the Lynx administrator tool.
2. On the left-hand side, click the **Settings** tab.
  1. Click **End Point**.
  2. In the expanded menu, expand **Dell ThinOS**.
  3. Select the version of ThinOS that corresponds to the version of the target endpoints.
3. On the right-hand side, click on **New Profile** to create a new profile. ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28204%29.png)
4. A pop-up box will appear that will allow you to customize the settings for this new profile.
  1. On the left, click on the **PIN Reset** option. Here you can enable or disable the PIN reset functionality.  

![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(522).png)

---

## PIN Reset Workflow

The PIN reset link is shown during the PIN authentication in the Zulu application.

1. Click the **"Forgot your PIN?** link at the bottom. ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28206%29.png)
2. Enter your password and click the **Submit** button. ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28207%29.png)
3. Enter and confirm your new PIN and click **Submit**. ![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28208%29.png)
  1. You will get a success message. Click **OK** to finish.  

![image.png](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image%28209%29.png)