---
title: "Enabling Kiosk Mode"
slug: "enabling-kiosk-mode"
updated: 2026-02-10T23:28:02Z
published: 2026-02-10T23:28:02Z
canonical: "healthcare.rapididentity.com/enabling-kiosk-mode"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://healthcare.rapididentity.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enabling Kiosk Mode

This article shows how to enable Kiosk Mode on the XA Client for a machine that has already been installed. A reboot of the workstation is required for the change to Kiosk Mode to take full effect.

1. Log-in as a Local Administrator to the workstation you would like to make the change on.
  - Note: The Client Configuration tool will only run under an account with local admin privileges.
2. Open the Client Configuration tool from the Start menu.
3. The tool should open directly to the **General** tab.
4. At the top, under the **eXactACCESS Client Mode** section, click the **Change Mode...** button. ![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(484).png)

a. A pop-up will appear. Select **Kiosk Mode** and click **OK**. ![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(485).png)
5. You will be brought to the **Kiosk Mode** tab. This is where you can customize the appearance of the Privacy Shield and its functionality. For more information on customization, see our **[Privacy Shield](/v1/docs/privacy-shield)** article.
  - Note: Changes are not required and if none are made, the default settings will be used.
6. Click **OK** to save the changes. a. A pop-up will appear. Click **Yes** to confirm the reboot. ![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(487).png)

⚠️ Error

You may receive the following message before the reboot prompt. See the [Troubleshooting](/v1/docs/enabling-kiosk-mode#enabling-kiosk-mode) section below. ![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(486).png)

---

## Troubleshooting

#### Configure RemoteAuth Server

For more information and how to configure it, see our [Remote Authentication](/v1/docs/remote-authentication-1) article.

1. Go the **RemoteAuth Server** tab.
2. Click the plus button to the right to add your XA Remote Authentication server name.  

a. You can use the **Test Connection** button to verify connectivity.  

Note: The 'Access Denied', despite the message, means that the connection was made successfully.  

![Image](https://cdn.document360.io/f2567005-8048-43b2-8bfc-3abc2da42bca/Images/Documentation/image(490).png)