Add Users to the RapidIdentity MFA Server

Follow the proceeding steps to enter the user(s) into the MFA Server.

1. Under the Administration Portal, select the Users tab.

2. Select New Users from the left-side menu.

3. Select the appropriate Authentication Set and user Role.

4. Enter or choose the following desired user information:

   1. Username

   2. Domain

   3. Email

   4. Language

   5. Phone Number

      ⚠️ Phone Number Option Missing

      If the box to type in a phone number is not available, make sure you have the correct Authentication Set selected. To set the system to automatically select the correct or most frequently used Authentication Set, see the Set Up Auto Enroll section in our New Users article.

5. Click Add.